Reimagining how enterprise APIs connect people, systems, and innovation.

Enterprise API Modernization & DX Platform (Ongoing Project)

Client

NDA

Role

Lead Designer – Strategy, UX Architecture & Protoyping

Year

2026

Timeframe

Mult-year engagement

Focus

Enterprise API platform design, DX, information architecture, and AI-assisted developer tooling.

Client

NDA

Role

Lead Designer – Strategy, UX Architecture & Protoyping

Year

2026

Timeframe

Mult-year engagement

Focus

Enterprise API platform design, DX, information architecture, and AI-assisted developer tooling.

Client

NDA

Role

Lead Designer – Strategy, UX Architecture & Protoyping

Year

2026

Timeframe

Mult-year engagement

Focus

Enterprise API platform design, DX, information architecture, and AI-assisted developer tooling.

Project Overview

The organization’s API landscape had grown organically over a decade—dense, disconnected, and difficult to navigate. Each system spoke a different language, leaving developers to piece together tribal knowledge just to get basic integrations working. The modernization effort set out to change that: not just rebuilding APIs, but redesigning the entire experience of discovering, using, and maintaining them.

Results

0%
Decrease in workload for agents
0x
Portal Usage by Adjusters
0%
Faster onboarding time
0%
Decrease in workload for agents
0x
Portal Usage by Adjusters
0%
Faster onboarding time

Story

Working closely with architects and engineers, I led design discovery and UX architecture for the new developer portal—our “API front door.” Using tools like Figma Make and Cursor, I rapidly prototyped structural layouts, navigation systems, and early AI-powered interactions that help developers troubleshoot issues, test endpoints, and get personalized guidance based on their project context.

These early clickable prototypes are shared in progress, showing the evolving journey from raw architecture diagrams to an intelligent, developer-first experience.

More to come

This case study will expand as the project evolves. Over the coming months, I’ll document the transition from discovery artifacts to production-ready design systems—showing how large-scale infrastructure design can be made more transparent, collaborative, and human.

My name is James. I'm a Design & Strategy Leader, currently at Sparq previously at Palantir, Acculynx, Genalpha & Zywave.

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©JamesWilliams 2025

My name is James. I'm a Design & Strategy Leader, currently at Sparq previously at Palantir, Acculynx, Genalpha & Zywave.

Currently working to:

Thanks for visiting my site. I created it for you.

©JamesWilliams 2025

My name is James. I'm a Design & Strategy Leader, currently at Sparq previously at Palantir, Acculynx, Genalpha & Zywave.

Currently working to:

Thanks for visiting my site. I created it for you.

©JamesWilliams 2025